Cloud Infrastructure & App Support
Cloud infrastructure provides businesses with scalable and flexible resources, allowing them to store, manage, and process data efficiently. By integrating AI technologies, companies can enhance their operational workflows, automate routine tasks, and gain valuable insights from their data. This combination empowers organizations to navigate technology more seamlessly, driving innovation and improving overall performance. Embracing cloud and AI not only streamlines processes but also positions businesses to adapt quickly to changing market demands.
ITTSME Application Stack
Application Support Services
At ITTSME Technology, we provide hands-on support for the applications our clients use every day. Whether for productivity, communication, creativity, or business operations, we ensure every user has the guidance and technical assistance needed to work confidently and efficiently.
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Common Applications We Work With
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Microsoft 365 Suite
Including PowerPoint, Word, Excel, Outlook, OneDrive, and Teams. We assist with account setup, cloud access, file management, presentation building, document collaboration, and intermediate to advanced functionality training.
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N-ABLE RMM
Powerful software that enables the ITTSME team to enhance your environment's experience with technology. Use this toolset to optimize your IoT (Workstations, Servers, Printers) to update on time, and stay secure with tools live Cove​
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Wix Website Builder & Editor
We support all levels of Wix mastery, from theme builders and page elements to CRM tools, automations, and AI-powered building. For advanced users, we also provide training in Velo development, CMS structure, complex menus, and custom interactions.
Zoom & Virtual Meeting Tools
We assist users with joining meetings, scheduling sessions, navigating Zoom features, accessing recordings, and optimizing device settings for dependable communication.
Ubiquiti Home & UniFi Network Applications
We support configuration and ongoing management of Ubiquiti network environments, including Wi-Fi optimization, device monitoring, parental controls, security settings, and remote management.
Graphic Design & Document Platforms
Including Canva and other cloud-based design tools. We help clients access projects, collaborate on templates, export files, and structure content for presentations, printed materials, and digital use.
Cloud Storage & Syncing Platforms
Support includes OneDrive, Google Drive, and other file-management solutions to ensure files are accessible, organized, and backed up across devices.
Security & Surveillance Applications
We provide support for monitoring apps linked to home and office security systems, including live-view access, event notifications, storage management, and multi-device configuration.
How We Support Your Applications
Account Setup & Login Assistance
We walk clients through the steps of creating accounts, recovering passwords, and navigating cloud-based login portals.
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Personalized Training Sessions
Each training session is tailored to the user’s comfort level. Whether beginner or advanced, we simplify complex tools and introduce workflows that match how you work.
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Troubleshooting & Issue Resolution
We resolve common issues such as syncing errors, slow performance, app conflicts, network-dependent errors, and feature malfunctions.
Workflow Optimization
Our experts recommend features, shortcuts, and organizational strategies that help clients get more done with less effort.
Cross-App Integration
We assist in connecting multiple tools together, such as linking Canva to cloud drives, syncing Outlook calendars to Zoom, or integrating Wix with CRM pipelines.